Warranty claim

We are sorry for the problems you have with our devices. Please, follow these steps to claim the warranty.


In case you purchased the devices via this e-shop

so you have the registered e-shop account

Step 1) Go to your account and set up new warranty claim.

Step 2) Send us the devices to the address below.


In case you purchased the devices before the launching of this e-shop

and you don't have the e-shop account:

Step 1) Go to this form and fill in the information about your warranty.

Step 2) Send us the devices to the address below.


Warranty claim address:

energomonitor s.r.o.

Zasovska 262,
757 01 Valasske Mezirici,
Czech Republic


Thank you, we will contact you as soon as possible.