Delivery Information

All shipments are sent from our warehouse located in the Czech Republic within 1-14 business days after receiving payment to our bank account.


We use several delivery services depending on delivery destination.

EU and Third Countries

  • We calculate transport cost individually for each order. We will send you information about the transport fees within 24 hours from receiving an order.
  • We use TNT Economy Express service for most shipments. The delivery time may vary depending on final destination.
  • *This transport method cannot be used for consignments to Russian Federation. We reserve the right to refuse to provide transport.

Czech Republic

  • Česká pošta: delivery time 1-2 working days
  • PPL: delivery time 1-4 working days

Slovakia Republic

  • PPL: delivery time 2-4 working days

EXW / Pick-up at Store

  • You are free to manage transport by yourself or pick-up the goods in person in our HQ in Valašské Meziříčí. If you decide to use this form of transport, please follow the instruction below or instruction given by our Logistics centre.


Instruction for collection:

After the payment is written to our account, we will proceed the order. We will send you the information when the goods are ready for pickup along with the size and weight of the shipment. Please do not arrange the courier before the confirmation.

The address for collection is:

energomonitor s.r.o.
Zasovska 850
75701 Valasske Mezirici
Czech Republic

The contact person for collection:¨
Pavlina Cernochova
+420778727782
pavlina.cernochova@energomonitor.cz

If possible, please leave the note for collection: "volejte pred prijezdem / call before arrival".

For easier customs procedure, we recommend to use following combined nomenclature according to EU legislation:

energomonitor products

CN code

Description

sets for measuring water consumption with water meter

9028 20 00

Gas, liquid or electricity supply or production meters, including calibrating meters therefor

–  Liquid meters

sets for measuring water consumption without water meter

9028 90 90

Gas, liquid or electricity supply or production meters, including calibrating meters therefor

–  Parts and accessories

– –  Other

sets for measuring electric consuption

9028 90 10

Gas, liquid or electricity supply or production meters, including calibrating meters therefor

–  Parts and accessories

– –  For electricity meters

sets for measuring gas consuption

9028 90 90

Gas, liquid or electricity supply or production meters, including calibrating meters therefor

–  Parts and accessories

– –  Other